Have consistently demonstrated strong leadership skills.The ideal candidate for the Assistant Store Leader position will: Ensure the compliance of Royal Farms’ policies, procedures, and systems (people, safety, assets, cash, etc.).
Resolution oriented in all Employee Relations (ER) activities.Recognize employees that adhere to the company’s standards and recommend to the Store Leader employees.Provide leadership to their retail team members that ensures a pleasant customer service experience.Adhere to company policy for checking in external and internal vendors.Connect with the community in which we operate to establish positive relationships.Ensure the proper execution of all Royal Farms marketing programs.Monitor and analyze business processes and results to profitably achieve Royal Farms goals.Assist the Store Leader with assembling an effective retail team through recruiting, training and development,.
Conduct ongoing training of any new material or safety related procedures.
Ensure every customer receives outstanding service by providing a friendly environment (greeting andĪcknowledging customers, maintaining outstanding standards, product knowledge, and all other components of.Additionally, they would be self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining 100% total customer focus and operational excellence. The desired candidate will be a person who would create a positive store culture by treating employees fairly and with respect. They will also be required to lead the daily operations of the store and retail team in the Store Leader’s absence, and to otherwise assist the Store Leader as required. Their duties include supervising employees during day-to-day tasks, providing customer support in escalated situations and managing the overall workflow of their store. The Assistant Store Leader position is responsible for implementing workflow procedures based on direction from the Store Leader.
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